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4 Common Hurdles to Overcome in Global Ecommerce

July 19, 2021 by admin

Accompanying the rise in popularity of online shopping are increasing global ecommerce opportunities. Shoppers can get the latest and greatest products with just a few clicks, even if their favorite store is literally an ocean away. Brands can also pursue an omni-channel approach—offering physical stores and online-only options for shoppers near and far. It’s an exciting time for the industry.

But global ecommerce, while rewarding, is not effortless. It requires handling more moving parts to facilitate smooth, secure international sales. Here are four common global ecommerce hurdles entrepreneurs will have to overcome to be competitive in a worldwide market. 

Payment

Accepting payment on an international scale is a multi-faceted challenge. How can customers pay? How does payment preference vary by location? How can you ensure secure payment regardless of endpoint device or location?

The first step is understanding the needs and wants of your target market. As CPC Strategy writes, consumers prefer different payment methods depending on what they’re accustomed to using. While over half of shoppers in Japan prefer to pay with a credit card online, 70 percent of shoppers in Germany would choose Bank Wire Transfer or Direct Debit as a payment method. Failing to offer the best payment method to customers could cause them to abandon their carts and shop elsewhere.

Global ecommerce payment innovation has progressed in leaps and bounds, and cloud based ecommerce solutions have allowed online stores to expand their range of payment options without sacrificing security. The Payment Card Industry Data Security Standard (PCI DSS) becomes even more important when you’re crossing borders. 

Language

To sell to an international customer base, you’ll have to speak their language and a quick auto translation will do more harm than good. Take this cautionary tale courtesy of Business News Daily: When KFC opened in Beijing in the 1980s, its slogan “finger-lickin’ good” translated to “eat your fingers off.”

In addition to accurately translating your online store’s offerings, including the home page, product descriptions and your contact information; you’ll have to implement customer service channels capable of handling inquiries in different languages and time zones. Simple, accurate translation often starts with your platform itself. For example, several of Shopify’s themes come translation ready—all your team has to do is select the language. 

Legalities

What may be legal to sell in your country may be illegal in another. Before you offer any products worldwide, do your due diligence—especially if you sell sensitive products. For example, some countries have strict rules regarding disclosure on nutritional labels. It’s your job to know your industry and how it relates to local laws so your ecommerce store does not accidentally land itself in hot water by violating them. 

Logistics

Logistics like shipping are especially important when it comes to online sales. When a shipment arrives and is cleared by customs, a logistics company driver must then upload items they need delivering and take them to designated pickup stations or delivery addresses. Online stores must set forth a firm shipping and delivery policy so customers know exactly what to expect. According to Ecommerce Guide, here are the staples of a solid policy that aims to prevent misunderstandings and costly mistakes:

–Expected delivery timeframe (so international buyers know when to expect packages)

–Cost (while cost may be higher for global shipping, it’s better to be honest up front)

–Special shipping promotions and conditions (free after a threshold, discounted, etc.)

Global ecommerce is on track to grow immensely in the coming months and years. As you set your sights on seamless international sales, face these hurdles head on to figure out the best solution for your customers and your bottom line.

Filed Under: Finance Tagged With: business, company, ecommerce, online business, online sales, organization, retail, sales, selling

What Do Leaders Know About Organization That Most People Don’t?

August 1, 2018 by admin

No matter what you might think, effective leadership will rarely happen by chance. According to Envision NYLF, leadership needs a lot of consideration, training, commitment and the natural ability to organize in an efficient manner. The truth is that organization is really important. It is all about how to effectively use one’s time in order to reach goals. Organized leaders do spend most of their time analyzing and addressing needs instead of doing things.

In the following paragraphs we will take a look at what leaders know about organization and what most people do not know.

Organization Highlights Opportunities

There can be many differences highlighted when comparing the best leaders with those that are just average. One of the big ones is that the best leaders are always ready to organize everything in order to find new opportunities and options. You want to be ready for the opportunities too. At the same time, the best leaders are always willing to become better by creating their own unique opportunity.

Making Relevant Choices

It is always really important to serve the needs of other people. Always seriously evaluate and actually consider rationale, together with the interests that are associated with every single decision that is made. The best leaders are those that always make relevant choices. This is only possible when you are organized in a way in which as many choices as possible are initially noticed. If you are not organized, the choices that become visible for the leader will not be all that exist.

Generating Growth

There are many aspects of growth that can be discussed. Unfortunately, most people from around the world think that growth is all about doing really hard work. This is definitely one part of it but there is so much more than can be said. The really good leaders have to always generate goodwill and focus on the strategies that can be used in order to achieve growth.

The problem with growth is that it has to be controlled. If you are not organized, it is a certainty you are not going to be able to grow as fast as you want to. Organization is what leaders use in order to achieve business and personal growth. They know the steps they have to take because they organize and work to develop them.

Increased Attention

There will always be many different alternatives and options that become visible for the leader as he/she wants to make a choice. The problem is that it is really hard to be attentive in the event that organization is not in place. If you are organized you gain a lot of time. You learn what you have to be attentive about and you quickly figure out what is necessary.

Final Thoughts

To sum up, organization is much more important than what many think. If you want to be a really good leader you need to learn all that you can about organization and how it can be used to grow in business and at a personal level.

Filed Under: Finance Tagged With: business, leaders, organization

How To Be Organized in a Crisis

May 16, 2018 by admin

Your home is a safe place where you can relax, unwind and enjoy yourself undisturbed and in peace. At least that’s how it should work! Life never goes completely to plan all the time though, so the odd problem or crisis is bound to occur now and again. Knowing that something is inevitably going to go wrong at some point means that you can be prepared for such eventualities, and therefore avoid panic and helplessness should disaster strike. The key to preparation is organization, which will prevent many issues arising in the first place and make it easier to handle unavoidable issues that may arise.

Preventing a crisis

There are varying grades of problem, crisis, and disaster that can befall you, but all will have a degree of stress involved. How much any particular situation stresses you will depend on your ability to cope with it, so there’s no one size fits all solution to managing a crisis situation. The best approach is to prevent anything going wrong in the first place. Keeping your heating, hot water, plumbing and electrical systems and appliances serviced and well maintained should help prevent breakdowns and loss of facilities, so don’t neglect this important task. Plot all the dates for appliance and system checks on a calendar or wall-planner and make sure you get maintenance visits booked in plenty of time. You also need to have a regular schedule for carrying out home maintenance tasks like clearing gutters to prevent blockages and stop water getting into the house, or cleaning paths and patios to help avoid accidents from slippery surfaces.

Dealing with a crisis

Most importantly, don’t panic – it will do you no good and won’t help the situation. Identify the cause of the problem if possible, so you can explain to the tradesperson you contact. Depending on location you will need to find a local tradesperson, so research emergency plumber Toronto for example. If there’s anything you can do while you’re waiting for your help to arrive, don’t waste time thinking about it. Bailout or soak up any pooling water from a leak or overflow, for instance, so the risk of damage is minimized, and the working area is clear for the professional when they arrive. Have a list of contacts readily to hand so you can call the best person for the job rather than just ringing the first name in the telephone directory. It’s also a good idea to keep a store of batteries, fuses, light bulbs, torches and anything else that could prove useful if something goes wrong. Staying calm is your best defense in these situations, enabling you to focus on what needs to be done and who needs to be contacted.

It shouldn’t take too much time and effort to get a crisis situation plan developed, and if you have one, it can cut through indecision and uncertainty in the heat of the moment. You may not, hopefully, experience these crisis situations very often, but the reality is that trouble can and does happen, so being prepared will stand you in good stead long-term.

Filed Under: Finance Tagged With: organization, organized, staying organized

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We left our home in Sydney, Australia many moons ago in May 2012 and, other than a brief stint back in Perth for Christmas and a wedding in early 2014, we have been travelling the world nomadically ever since, running a business from our laptops and we’re here to show you how to do it!